Shipping policy

Shipping Policy

Last updated: 28/01/2026

This Shipping Policy describes how orders are processed and delivered for purchases made through dpmotos.shop.

Order Processing

All products available on dpmotos.shop are produced and fulfilled by our manufacturing and logistics partner Printiful.
Order processing time is included in the estimated delivery times listed below.

Once an order is placed, it is sent to production. After production is completed, the order is shipped using the most appropriate shipping service available for the destination country.

Estimated Delivery Times

Delivery times are estimates and include order processing and fulfillment.

  • United Kingdom (Mainland): 5–10 business days

  • European Union: 10–15 business days

  • United States: 10–15 business days

Delivery times may vary due to factors outside our control, including customs clearance, carrier delays, or geopolitical circumstances.

Shipping Carriers

Printiful selects the best available shipping service based on the destination country and current logistical conditions.
Shipping may be carried out by one of the following carriers, or another equivalent provider:

  • DHL

  • Royal Mail

  • Evri

  • Other local or international courier services

Carrier selection is determined solely by Printiful to ensure the most reliable delivery under current conditions.

Responsibility for Shipment

Printiful is responsible for the correct production and shipment of products.
However, dpmotos.shop remains responsible for customer service related to delivery issues, including returns and refunds.

Lost or Damaged Items

If an order is lost in transit or arrives damaged, dpmotos.shop will process the claim and provide:

  • A full refund, or

  • A replacement, where applicable

Customers must contact us within a reasonable time after the expected delivery date and provide any required documentation (such as photos of damaged items).

Returns and Refunds

All returns and refunds are handled directly by dpmotos.shop in accordance with our Return & Refund Policy.
Approved refunds are issued for the full purchase amount when an item is confirmed as lost or damaged during shipping.

Contact Information

If you have any questions regarding shipping, delivery times, or your order, please contact us at:

Email: DPMOTOSBRAND@GMAIL.COM
Website: https://dpmotos.shop